✅ Return & Refund Policy (Pakistan-Only Shipping)

Last updated: 1-DEC-2025

We want you to shop with confidence at LEGALWEARS. If there is an issue with your order, please review our return and refund guidelines below.

1. Return Eligibility

Returns are accepted within 3 days of delivery if:

• The item is unused, unworn, and in original packaging
  Protective films & tags are intact
  The product is different from what was ordered
  The item arrived damaged or defective
  
  

❌ Non-Returnable Items

Because watches are delicate accessories, we cannot accept returns for:

• Items damaged due to mishandling after delivery
  Watches worn or adjusted (straps resized, links removed, etc.)
  Change-of-mind returns
• Sale/discount items
  Minor color or tone variations due to lighting/screen differences
  
  

2. Return Process

1. Contact us within 3 days of receiving your order:
   📧 SALES@LEGALWEARS.COM
   📞 [your number]
   
   
2. Send us:
   Order number
   Photos/videos of the product
   Reason for return
   
   
3. Our team will review and approve (or decline) the request.
   
   
4. If approved, you will ship the item back to us.
   ⚠️ Do NOT send any item back without contacting us first.

3. Return Shipping Costs

• If the return is due to our mistake (wrong or damaged product), we cover shipping.
  If the return is due to any other reason, the customer pays return shipping.

• 4. Refunds

Refunds apply ONLY in cases of:

• Damaged product on arrival
  Wrong product sent
  Product not as described
  
  

Refund Method:

• Bank Transfer within 3–7 business days after receiving and inspecting the returned item.
  COD orders are refunded via bank transfer only, not cash.

5. Exchanges

If you want to exchange a watch for a different model (and it's eligible):

• Customer pays shipping both ways (unless the mistake is ours).
  Exchange depends on stock availability.
  
  

• 6. Contact

For returns, refunds, or product issues:
📧 Email: SALES@LEGALWEARS.COM
📞 Phone: [your number]